SiteKnova examples

Meet a website that answers back.

A visitor asks. The website responds. A next step takes shape. Explore fictional conversations that show what SiteKnova is being built to do.

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SITEKNOVAEXAMPLE CONVERSATION
I’m moving out.
Which clean should I ask for?
✳

An end-of-tenancy clean is the relevant service.

Includes inside cupboards and appliances.
↳ Service guide
Add a little context… ↑
Fictional conversation · Grounded in the service guide

01

About these examples

The businesses, visitors and service details below are fictional. These are written illustrations, not customer results or a live assistant. No enquiry is submitted and no booking is made.

02

Find the service that fits

From “a clean” to a useful enquiry

Visitor: “I’m moving out next month. Should I ask for a regular clean?”

Assistant: “The service information lists an end-of-tenancy clean for move-outs. It may be the closer fit. Is the property furnished, and when would you like the work completed?”

Visitor: “Furnished, two bedrooms. Ideally 18 November.”

Assistant: “I can help prepare a request for the team to review. The date will be a preference until they confirm availability. Would you like to ask what the service includes as well?”

Visitor: “Yes, and how I get a quote.”

Enquiry for the visitor to review: “I’m moving out of a furnished two-bedroom flat and would like to ask about an end-of-tenancy clean. My preferred date is 18 November. Please confirm availability, what the service includes and how to get a quote.”

Next step: The visitor can edit the request, add contact details and explicitly confirm if they want it sent through the configured workflow.

Why this question matters: Property details and timing give the business a starting point. The conversation keeps the quote and availability open for confirmation.

03

Keep a correction in the request

From a broad inspection question to the right scope

Visitor: “Can I ask about an inspection for a two-storey property?”

Assistant: “I can help prepare the question for the team. What type of inspection are you asking about, and where is the property?”

Visitor: “A general property inspection in the North district. Actually, it’s three storeys, including the basement.”

Assistant: “I’ll use three storeys, including the basement. Is there anything about access or the inspection that you want the team to know?”

Visitor: “The side gate is locked, so we need to arrange access.”

Enquiry for the visitor to review: “I’d like to ask about a general inspection for a three-storey property, including the basement, in the North district. Access through the side gate needs to be arranged. Please confirm whether you can help and what information you need next.”

Why the correction matters: The reviewed request should reflect the latest detail, not the first version the visitor mentioned.

04

Handle a question without inventing the answer

From uncertain scope to a question for the team

Visitor: “Can you remove a stain from a delicate antique fabric?”

Assistant: “The available service information does not confirm whether that fabric can be treated. The team would need to assess it before making a recommendation. Would you like to prepare a question for them?”

Visitor: “Yes. I don’t know what caused the stain.”

Enquiry for the visitor to review: “I’d like advice about a stain on a delicate antique fabric. The cause is unknown. Please confirm whether an assessment is possible and what information you need before recommending treatment.”

Why the boundary matters: The conversation does not promise a result or recommend a treatment it cannot support.

05

Your questions will be different

That is why a useful demo starts with your business knowledge and the handoff you need. Bring a common question, a tricky case and a detail your team often has to ask twice.

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